Marketiva Payment Policy

When you open a new account, Marketiva creates a corresponding billing table that will contain each and every transaction performed on the account. You can review the billing table by logging on the Account Center and selecting the Billing option. When you make your first deposit to the account it will be the first transaction recorded in the billing table.

Marketiva allows you to make a deposit to your account in any amount you choose. Both your subscription charges and trading charges will be applied against the funds deposited to your account. For certain payment methods, as credit card payment, Marketiva allows you to specify auto-recurrent payment procedure so the subscription-related payments will be automatically charged to you.

Once you start receiving Marketiva's services you have previously subscribed to or you start trading activity, the subscription and trading charges will be subtracted from your account balance and corresponding transactions will be recorded in the billing table. The services provided by Marketiva will be delivered to you through a client application you can download from Marketiva.com. The subscription and trading billing process will be performed by a subscription server at Marketiva.

SUBSCRIPTIONS, CANCELLATIONS AND REFUNDS

During the account opening process Marketiva asks you to select a user template. Each template listed contains certain subscription package in itself. When you select a template and create your new account the subscriptions contained in the template will be copied to your new account.

In addition to this initial subscription process, you are able to change your subscriptions once you logon to the subscription server using the client application. The client application allows you to subscribe to and unsubscribe from any Marketiva's service. If you want to close your account and cancel all your subscriptions you need to logon to the Account Center and go to the Support section where you can request your account to be closed.

Once your account has been charged for subscription to a Marketiva service, your payment for the then-current term of the subscription is non-refundable, and the subscription will auto-renew until you decide to cancel the subscription or until there is no more funds available on your account. If you cancel, your subscription will remain active until the end of the then-current term of your subscription, but your subscription will not auto-renew at the end of that time period.

FUNDS WITHDRAWAL PROCEDURES

You can withdraw a portion or all of funds remaining on your account at any time. Depending on the type of withdrawal, you might be charged a withdrawal fee. Please consult our price list for more details. If you choose to withdraw funds from your account you need to logon to the Account Center at Marketiva.com and go to the Services section where you can request funds withdrawal. You need to select a withdrawal method and specify necessary information regarding the withdrawal transaction. As soon as Marketiva verifies the data specified a withdrawal transaction will be initiated.

Marketiva Personal Mobile Terminal

How do I get started?

To start using Marketiva Personal Mobile Terminal, you need to download Marketiva Personal Mobile Terminal Server, install it on your personal computer, and download Marketiva Personal Mobile Terminal, install it on your mobile device first. Then run them in this order: 1: run Streamster, 2: run Marketiva Personal Mobile Terminal Server and start the server from Start > All Programs > Marketiva Trading Tool > Personal Mobile Terminal > Marketiva PMT, 3: run Marketiva Personal Mobile Terminal on your mobile, specify necessary parameters and click on Sign In button to start trading.

What is Marketiva Personal Mobile Terminal Server?

Marketiva Personal Mobile Terminal Server is the server providing services to Marketiva Personal Mobile Terminal running on your mobile device, you have to run it on your personal computer and make sure your personal computer is connected to internet and be accessible from internet when you are using Marketiva Personal Mobile Terminal.

What is Marketiva Personal Mobile Terminal?

Marketiva Personal Mobile Terminal is an installer for Pocket PC 2003 SE / Windows Mobile 5.0 Pocket PC or above / Smartphone with Windows Mobile 5.0 or above, for install directly onto your mobile device. After you install it, you can run and check your positions and orders, and monitor prices through your mobile device.

What is the initial password?

Initial password is empty. Please note that the password is not your Marketiva account password.

What is the server address when I access from my mobile device?

The server address is your personal computer's public IP address that the Marketiva Personal Mobile Terminal Server runs on. For example, if the public IP address is 200.200.200.200, the server address will be 200.200.200.200.

What port number does Mobile Server use?

Mobile Server provides service through port 9060, please make sure this port is accessible.

Do I need to specify port number on Mobile Terminal login window?

No, you do not need to do so. In Server text box on Mobile Terminal login window, only the server IP address is needed.

Can I use it to trade without running Streamster?

No, sorry, Personal Mobile Terminal Server works through the Streamster web service API and Streamster has to be running when you are using the Personal Mobile Terminal.

How do I set a password?

You can set a password by going to Marketiva Personal Mobile Terminal Server menu File > Set Password.

Marketiva Tools

Download Marketiva Tools

To download the trading tools, please click on any of the links below, choose the "Save" option in your browser, and save the file to your local computer. If you prefer to start the installation process right away, please click on any of the links below and choose the "Open" option in your browser.

Marketiva Personal Web Terminal

Personal Web Terminal is a trading tool that consists of a light web server and a web site that lets you check your positions and orders, and monitor prices through a browser.

NOTE: Streamster has to be running and the Web Service API has to be enabled while you use Marketiva Personal Web Terminal trading tool. It is necessary to subscribe to all columns for orders and positions.

Download Marketiva Personal Web Terminal (1.0.4)

Marketiva Personal Mobile Terminal

Personal Mobile Terminal is a trading tool that consists of a Personal Mobile Terminal Server running on personal computer with Streamster and a Mobile Terminal running on mobile operating system, this trading tool lets you check your positions and orders, and monitor prices through a mobile device.

NOTE: Streamster has to be running and the Web Service API has to be enabled while you use Marketiva.

• Personal Mobile Terminal trading tool. It is necessary to subscribe to all columns for orders and positions.
• Download Marketiva Personal Mobile Terminal Server (1.0.1) for Windows 2000 / XP / Vista / 7
• Download Marketiva Personal Mobile Terminal (1.0.1) for Pocket PC 2003 SE / Windows Mobile 5.0 Pocket PC or above
• Download Marketiva Personal Mobile Terminal (1.0.0) for Smartphone with Windows Mobile 5.0 or above

If you have any question regarding the Marketiva Tools, please see the Tools FAQ at Tools FAQ page. See more information at Marketiva Tools page.

Anti-Money Laundering Policy

Money laundering is the act of converting money or other monetary instruments gained from illegal activity into money or investments that appear to be legitimate so that its illegal source cannot be traced. Domestic and international laws that apply to companies, whose customers can deposit and withdraw funds from their accounts, make it illegal for Marketiva, or its employees or agents, to knowingly engage, or attempt to engage in a monetary transaction in criminally derived property.

IMPLEMENTED PROCEDURES

The objective of anti-money laundering procedures that Marketiva implements is to ensure that customers engaging in certain activities are identified to a reasonable standard, while minimizing the compliance burden and impact on legitimate customers.

Marketiva is committed to assisting governments combat the threat from money laundering and terrorist financing activities around the world. For that purpose Marketiva has setup a highly sophisticated electronic system. This system documents and verifies client identification records, and tracks and maintains detailed records of all transactions.

Marketiva carefully tracks suspicious and significant transaction activities, and reports such activities providing timely and comprehensive advice to law enforcement. To uphold the integrity of the reporting systems and provide protection to businesses, the legislative framework provides legal protections to providers of such advices.

In order to minimize the risk of money laundering and terrorist financing activities, Marketiva does not accept cash deposits and does not pay out cash under any circumstances. Marketiva reserves the right to refuse to process a transfer at any stage, where it believes the transfer to be connected in any way to money laundering or criminal activity. Marketiva is prohibited from informing a customer that they have been reported for suspicious activity.

OUR COMPLIANCE REGIME

Marketiva implemented a compliance regime, as laws require from financial institutions, including appointment of a compliance officer, preparation of policies and procedures, periodic review of their effectiveness, and ongoing compliance training of our staff.

Marketiva is committed to regularly update its electronic system for inspection of suspicious transactions and for verification of client identification records, in accordance with any new regulations as they are promulgated, as well as providing training for its employees on enhancements to anti-money laundering procedures that may be required by new regulations.